1. Overview:
At UdyogShastra, we are committed to providing a seamless and efficient shipping experience for all orders. We partner with Shiprocket, a trusted logistics provider, to ensure timely and reliable delivery of products from manufacturers to wholesalers and retailers.
2. Order Processing & Dispatch:
Order Processing Time: Orders are processed within 1-2 business days after confirmation.
Dispatch: Once processed, orders are dispatched via Shiprocket. You will receive a tracking number and a dispatch confirmation email shortly after shipment.
3. Delivery:
Shipping Methods: We use Shiprocket to provide a range of shipping options, including standard and expedited delivery services based on customer requirements and order location.
Estimated Delivery Time: Typically, deliveries are made within 3-7 business days for domestic shipments. Delivery times may vary depending on the destination and chosen shipping method.
Local Deliveries: For orders within local markets, Shiprocket’s network ensures faster delivery and reduced transit times.
4. Shipping Charges:
Shipping charges are calculated at checkout based on the weight, dimensions, destination, and selected shipping method.
We strive to keep shipping costs competitive while ensuring high-quality logistics services.
5. Tracking & Support:
Once an order is shipped, you can track its status using the tracking number provided.
For any shipping-related queries, our customer support team is available to assist you. You can reach out to us via email or our support hotline.
6. Returns & Refunds:
If you encounter any issues with your delivery, such as damaged or missing items, please contact our support team within 7 days of receiving your order.
Returns and refunds will be processed as per our Return Policy. Shiprocket’s services are also used to facilitate return shipments.
7. Changes & Updates:
UdyogShastra reserves the right to update this Shipping Policy as needed. Any changes will be communicated on our website and via email notifications.